This is truly called the era of focusing on the traveler and with the development of the new era for personal travel; it leads to research and development for a host of alleged new smart services. Driving and travel control perspectives have changed a lot from the past and the focus has shifted more on the traveler and the productivity of each trip. It has become imperative to maintain that travelers have the most return on investment on every trip. There are new generations of young employees and managers, who have been growing up and residing in a digital age, rising to the forefront of travelers. It has become imperative to recognize the need for greater flexibility while recognizing that employees traveling on corporate travel also consider a percentage of their journey to be an entertainment outlet. With the increasing globalization and rise in companies that send their employees abroad to communicate and communicate with external clients / clients / suppliers, corporate travel is a very lucrative tourism sector. Before we talk about how tourism companies can better meet the needs of business travelers, let's first take a look at why they prefer to use specialized corporate agencies over traditional agents.
Why do companies use corporate travel agencies?
This may be the primary question for a travel agency as to why they need to use specialized travel agency agencies when there are many regular travel agents on the market. Here lies the importance of travel agencies for companies with systems on the Internet that allow business travelers to access their full itinerary.
The following information is handy for CTAs: –
Full business itinerary details
Recent flight tracking details (including delay or rescheduling)
Transparent details about additional costs such as baggage fees or flight fees
Travel alerts, if any, in the destination area
Full and updated details on visa purchase and identification policies required
Currency requirements and conversion rates
What do corporate clients expect from corporate travel agencies?
Corporate agencies tend to link with hotels, rental cars, flights, etc., giving them access to lower rates that can only be used by frequent business travelers. Reduced rates are not the only advantage although they also provide airline upgrades, room upgrades and VIP check-in lines as required.
In-depth information about the travel industry
Corporate travel agents can access many travel resources and more importantly, more quickly than any other travel entertainment agent. Additional information helps make business trips comfortable and convenient.
Changes in the itinerary
When an airline ticket needs to be rescheduled or canceled, the airline's opportunities or that the online service provider will charge high fees. When booking with a company travel agent, schedule changes can be made most of the time for zero or minimal additional fees.
Viable emergency contacts
It is important for business travelers to reach the right person in need of trouble. Corporate travel agents have experience and professionalism to relieve stress on both the traveler and the company.
What you need to consider increasing corporate travel?
The Business Travel Standard reports that corporate travel is growing rapidly. However, when not managed poorly, it may not be a corporate advantage and may actually become a burden. There are some factors that companies and CTAs must consider to make the most of their travel time.
Adopt a travel policy
The company must determine the travel policy that applies to and respects travelers at all levels. This policy should be used to set standards that will help track improvement in business travel. Ultimately, this will help reduce the package costs completely.
Do not limit the independence of the traveler
Management is responsible for budgeting travel policy which helps to improve cost management, but it is also necessary to give a degree of independence to the traveler. The policy should be flexible enough to allow the employee to tailor the trip according to the situation.
Traveler security should be a major concern
Business travelers need to provide security. The company needs to adhere to its definition of standards to ensure employee safety. CTAs must have reliable partners (travel insurance, airlines, hotel chains, etc.).
Mobility and automation
To improve time and ease operations, management platforms should have automatic operations. This means that they should adopt mobile solutions as search options, travel alerts, ticket reservations, etc. can be accessed quickly and easily on the go.
Corporate travel trends in 2016
Corporate travel trends tend to change regularly. The year 2016 was also not different, and travel management companies (TMCs) and corporate travel agencies (CTAs) are completely focused on providing a stable, if not robust, hub. The growing MICE sector, investments in mobile and massive data, and an enhanced focus on duty of care are some of its focus areas.
Consolidated buzzword among global suppliers, airline tickets prices, hotel prices etc. are high prices. The movement of suppliers at times to generate discounts is what encourages travel if there is a strong decrease in demand. The positive global economy of 2016 has increased airline ticket prices by a few percentage points, hotels are expected to see a 4% to 6% increase in average world prices and competition will remain moderate in car rental services.
Duty of care
Risk management is one of the key points of stress for companies. Corporate customers allow new policies and improved technologies to monitor the location of employees in an emergency, especially when traveling to foreign destinations. For example, the Concur Risk Messaging service helps identify travelers who travel around the world and alert them with alternative travel arrangements when needed.
Focus on mice
The meeting industry is a major growing sector, and the corporate travel trend is evolving. Corporate travel agencies should start aligning the different procurement methodologies for meetings with transit travel sources. One way may be to expand the suite of meeting services by incorporating incentive trips within them.
Investing in technology
A clearer focus on increasing value and increasing focus on the traveler can be done by bringing in mobile-friendly technologies. Mobile data and big data are definitely the two most important technology investments any corporate travel agency should focus on to make their attractiveness more attractive.
Business travel analysis after Britain leaves the European Union
After Britain exit the European Union, ACTE and CAPA shared their speculation. According to them, the greatest short-term effects on the travel industry will come from the weakening of the pound against other world currencies. Greeley Koch, CEO of the Association of Travel Business Managers, said that the business travel industry will head towards currency fluctuations; with some companies that benefit from the weakness of the pound and travel more, while others may block business travel until global markets find their own level .
The impact of terrorism on corporate travelers
Policymakers and those responsible for travel need to be guided by the growing fear of terrorism. For executives and employees who travel on behalf of companies, travel agents and corporate travel agencies (CTAs) must demonstrate reassurance about their safety through travel policies. Surveys on corporate travelers are more likely to reflect the general interest of global business travelers on the wave of terrorism. However, there is no denying the fact that the terrorist threat changes business travel patterns. The main effect of this is to bear in mind that companies that provide travel services to business travelers need to enhance their focus on security and the risks associated with it in providing services to corporate clients. According to a recent conclusion, travel managers have a higher appreciation of the effectiveness of their risk management policy compared to skeptical business travelers.
Although the corporate travel sector continues to advance, there are a large number of challenges facing the industry. The rapidly changing consumer market, the emergence of new business models, the impact of technology, man-made crises and natural crises are some key points to consider before planning corporate trips.
Source by Jackson Parker